INDEPENDENT • PROFESSIONAL • INTEGRITY

An Authorised Financial Services Provider FSP 44963

SWI FINANCIAL CONSULTANTS

SWI GROUP's website Privacy Policy and Practices

In the first instance, please be advised, that SWI Financial Consultants (PTY) LTD is referred to as SWI GROUP in this declaration regarding the website privacy policy and practices.

Your privacy is important to SWI GROUP and your personal information is dealt with in terms of the SWI GROUP Privacy Policy. This privacy statement sets out the practices applicable to the protection of personal information on SWI GROUP websites.

  1. Use of information

    SWI GROUP is committed to keeping your personal information confidential. SWI GROUP will use your personal information to enhance your experience, the service that SWI GROUP provides to you and to communicate with you, unless expressly directed by you not to do so.

  2. Personal Information

    In general, you may visit SWI GROUP's website without revealing any personal information. There are times, however, when SWI GROUP or its partners may request personal information from you.

    If requested, you may choose to give us your personal information, for example your name and address or email addresses. This information may be needed, for example, to correspond with you, to process an order, or to provide you with a subscription.

    SWI GROUP will advise you how it will use personal information before it collects the personal information from you. If you inform SWI GROUP that you do not want it to use your personal information as a basis for further contact with you or for any other purpose, it will not do so.

  3. Information security and quality

    SWI GROUP intends to protect the quality and integrity of your personal information. SWI GROUP has implemented appropriate measures to help it keep your information secure, accurate, current, and complete. However, SWI GROUP cannot guarantee the security of any information you transmit to it online and you do so at your own risk.

    SWI GROUP will make commercially reasonable efforts to respond to your requests to correct inaccuracies in your personal information in a timely manner.

    To assist SWI GROUP in correcting inaccuracies in your personal information please return the message containing the inaccuracies to SWI GROUP with details of the correction requested.

  4. Information collection

    To monitor and improve the website, SWI GROUP may use technology to gather information about your use of the website including details of your operating system, browser version, domain name, and IP address (the IP address is a string of numbers that tells us which server you are using but does not identify you).

    The process of gathering the information as described immediately above uses a technology known as “cookies”. If you do not wish us to collect the information your browser should allow the disablement of cookies.

  5. Sharing of information

    SWI GROUP will not sell, rent, or trade your personal information to any third party.

    As a result of its relationship with the SWI GROUP intermediaries/advisors, SWI GROUP will be sharing with them information about you. SWI GROUP may also share information within the SWI GROUP group.

    SWI GROUP will disclose information when lawfully required to do so

    • To comply with any relevant legislation,
    • or any legal process; and
    • By any regulatory authority (like the Financial Sector Conduct Authority) and
    • the Regulators it may appoint for the various financial sectors.

    Sometimes SWI GROUP may share aggregated information (for example, demographic data) with its stakeholders and business partners, but it will not disclose your personal information to third parties save with your consent or as provided in this privacy statement.

  6. Collection of information by third parties

    Owners or information system administrators of third party websites that have links to the SWI GROUP website may collect personal information about you when you use these links. SWI GROUP does not control the collection or use of personal information by third parties and this privacy statement does not apply to third parties.

  7. Clickstream data

    SWI GROUP may collect anonymous information from visitors to its websites to help it provide better customer service. For example, SWI GROUP keeps track of the domains from which people visit its website and also measures visitor activity on its website. In doing so SWI GROUP ensures the information cannot be used to identify you. This information is sometimes known as "clickstream data". SWI GROUP or its analytic vendors may use this data to analyse trends and statistics and to help it provide better customer service. If you do not wish your personal information to be used in this way, please notify us.

  8. Online Advertising

    SWI GROUP engages third parties that help it deliver its banner advertisements and other online communications. The third parties may collect and use information about SWI GROUP customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. The personal information they collect is aggregated and cannot be linked to a person. If you do not wish your personal information to be used in this way, please notify us.

    • Third party vendors, including Google and others, show SWI GROUP's ads on sites on the internet.
    • Third party vendors, including Google and others, use cookies to serve ads based on a user's prior visits to SWI GROUP's website.
    • Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page or by visiting the Network Advertising Initiative or similar services opt out page.
    • Users may opt out of any vendor service use of cookies by visiting their opt-out page.
  9. Personalised URL link

    On occasion, a personalised URL (link) is displayed on the SWI GROUP website that directs a visitor to a personalised web page. The personal URL is readily identifiable and may result in the disclosure of personal information. By clicking on that link and accessing a personal web page you agree to allow SWI GROUP to collect information about your session visits. SWI GROUP may use this information to help it provide you with information that matches your interests. If you do not wish your personal information to be used in this way, please notify us.

  10. Children

    While few, if any, of SWI GROUP's websites are directed towards children, SWI GROUP is committed to comply with all applicable laws aimed at the protection of children and in particular the protection of their personal information.

  11. Updates

    This privacy statement was last updated in July 2018. We will endeavour to communicate changes on the website as applicable.

  12. Questions regarding this statement

    Questions regarding this statement may be directed to admin@swigroup.co.za for clarification.